Privacy Policy

Effective October 12, 2026

This Privacy Policy explains how TLC Kitchen & Closets (“we,” “us”) collects, uses and protects information when you visit tlckitchenandclosets.com, request an estimate, call us or receive text messages from us.

Information we collect

Information you give us: your name, phone number, email address, project address or city, the service you are interested in, your message and any photos you choose to upload.
Text message consent: whether you agreed to receive text messages, and the date and time of that choice.
Technical information: basic data your browser sends automatically, such as IP address, device and browser type, and pages visited, which our hosting and form providers may log for security and to prevent spam.

How we use your information

To respond to your inquiry, prepare your estimate and schedule consultations, showroom visits and installations.
To communicate with you about your project by phone, email or, if you have agreed, text message.
To keep records of our work and meet legal, tax and accounting obligations.
To protect our website against spam, fraud and abuse.

We do not sell your personal information.

Text messaging (SMS)

If you check the SMS consent box on our forms, we may send you text messages about your estimate, appointments and project updates. Consent to receive text messages is optional and is not a condition of any purchase or of requesting an estimate. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help.

Mobile numbers and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages on our behalf (such as our messaging platform and carriers), who may use it only to provide that service.

How we share information

We share information only as needed to run our business and serve you: with service providers that host our website, process form submissions, manage customer records and send messages for us, and when required by law or to protect our rights. These providers may only use your information to perform services for us.

Cookies and analytics

Our website does not use advertising cookies. If we add analytics in the future, we will update this policy to describe it.

Data retention and security

We keep your information for as long as needed to respond to you, complete your project and meet our legal obligations. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Your choices

Reply STOP to any text message to stop receiving texts.
Ask us to access, correct or delete the personal information we hold about you, subject to legal record-keeping requirements.

Children’s privacy

Our website is intended for adults and we do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

TLC Kitchen & Closets
2460 NW 17th Ln #6, Pompano Beach, FL 33064
Phone: (954) 541-0595